University of Arizona Athletics

1. All seats are reserved and each individual, including children three years and older, should sit in the seat for which he/she holds the ticket. To aid in the effort, we employ stadium crew members who can give assistance in seat location and other services patrons might require.
2. No one is allowed on the field at any time without proper credentials.
3. NO CONTAINERS ADMITTED. NO BAGS, BACKPACKS, or PARCELS permitted. ALL PERSONAL ITEMS SUBJECT TO SEARCH. The University of Arizona policy prohibits bringing beverage and food containers into Arizona Stadium. If patrons do bring food or beverage containers including thermos bottles, ice chests, bottles, cans, canteens, or bags containing food, they will be asked to dispose of them at the gate, or return them to their car. Patrons carrying small bags or handbags will be asked by University personnel to open them for inspection.
4. Should patrons experience any discomfort because of the actions of others and wish to seek relief from the same, please report the incident to the closest crew member. The crew member will then seek assistance to alleviate the problem.
5. No refunds or exchanges on season tickets will be permitted later than one (1) week prior to the season.
6. NO RE-ENTRY POLICY: A no-rentry policy exists in the stadium. If you leave the facility, you must purchase a new ticket in order to return to the game. The ticket office closes, however, at halftime.

LOST TICKET POLICY
As a service to season ticket holders, duplication vouchers for tickets can be obtained in the McKale Ticket Office starting the Monday prior to the day of the game. A $10.00 nonrefundable fee must be paid at the time the duplicates are issued. On the day of the game, starting 1?˝ hours before game time, a season ticket holder who has misplaced his/her ticket, may go to the Will Call Office near Gate 6. A duplication voucher will be provided after verification of the season tickets. The $10.00 nonrefundable charge must be paid at that time. Note: Duplications will be issued only to season ticket holders. Individual game and student tickets will not be duplicated.

MCKALE MEMORIAL TICKET OFFICE
The main Athletics Department ticket office is located at the south end of McKale Center. Business hours are 9 a.m. to 6 p.m., Monday through Friday during football season. Game day sales will be at the stadium ticket office, southeast corner of Arizona Stadium, from 10 a.m. through halftime. Information on tickets for all UA athletic events can be obtained by calling 621-CATS (2287). The University is committed to providing wheelchair access and wheelchair accessible seating areas.

WILL-CALL/ASSISTANCE OFFICE
Situated at the ticket office near Gate 6 (in the southeast corner of the stadium). This office will be open approximately three hours prior to kick-off, unless there is a sell-out - in which case the office opens 90 minutes prior to kick-off. o Player Will-Call will open 90 minutes prior to game time. The visiting team player-guest will call is at Gate 12 and UA player-guest will-call is at Gate 8. o Student-athlete pass gate is Gate 7B. o Football recruit pass list is at Gate B in the northeast corner of the stadium. All other sports go to Gate 8. o High school coaches pass list is at Gate 8. o Media Will-Call is at Gate 12 on the southwest corner of the stadium and opens 90 minutes prior to kick-off.

LOST AND FOUND
Articles should be left at the police command center in the NW corner of the stadium. Later inquiries should be directed to UAPD at 1852 E. 1st St. on campus or by calling the Event Management Office at 621-4694.

RESTROOMS
East Stadium: Ground level at Gate 4 (women) and Gate 5 (men) and in ground level building at northeast corner. Middle concourse near all tunnels. Upper concourse near all tunnels. West Stadium: Men - middle concourse near tunnel to Section 22 and at extreme south end" Upper concourse near all tunnels. Women - middle concourse near tunnel to Section 20 and at extreme north end" Ground level building at northwest corner of stadium. South Stadium: Lower concourse under Section 13 (men). Lower concourse under Section 11 (women). North End Zone: Northeast and Northwest corners, ground level.

PUBLIC PAY TELEPHONES
Located in the following areas: o South end zone tunnel (east end) o Northwest ground level, near NW bathrooms o East side: middle concourse (100 level) o East side: upper concourse (200 level)

FIRST AID
Ambulance service and paramedics are on duty as well. Four first aid rooms are available at the following locations in Arizona Stadium: o West: located at the 46th row level behind Section 19 o East: located at the 35th row level behind Section 107 o East: located at the 67th row level behind Section 205 o South: located at ground level directly in front of Gate 6 o Paramedics are on both east/west side of the track surrounding the field

POLICE COMMAND CENTER
Located at ground level in northwest corner of the stadium. Officers are on duty throughout the stands during each game.

PUBLIC ADDRESS
No personal announcements will be made over the public address system. Public service announcement questions may be directed to the Athletics Marketing and Corporate Sales Office, at 621-4023.

EMERGENCIES
Call 621-1484

ATTENTION DOCTORS
Doctors who are registered with the Pima County Medical Society are assigned a number to be used in emergencies. When an emergency call comes in, the doctor's number will be run across the message center of the main scoreboard. The public-address system will not be used for announcements.

1. All seats are reserved and each individual, including children three years and older, should sit in the seat for which he/she holds the ticket. To aid in the effort, we employ arena crew members who can give assistance in seat location and other services patrons might require.
2. No one is allowed on the field at any time without proper credentials.

3. NO CONTAINERS ADMITTED. NO BAGS, BACKPACKS, or PARCELS permitted. ALL PERSONAL ITEMS SUBJECT TO SEARCH. The University of Arizona policy prohibits bringing beverage and food containers into McKale Center. If patrons do bring food or beverage containers including thermos bottles, bottles, cans, canteens, or bags containing food, they will be asked to dispose of them at the gate, or return them to their car. Patrons carrying small bags or handbags will be asked by University personnel to open them for inspection.
4. It is unlawful for a person to consume spirituous liquor from a broken package in a public place, thoroughfare or gathering (ARS Section 4-244).
5. Should patrons experience any discomfort because of the actions of others and wish to seek relief from the same, please report the incident to the closest crew member. The crew member will then seek assistance to alleviate the problem.
6. No refunds or exchanges on season tickets will be permitted later than one (1) week prior to the season.
7. NCAA and Pac-10 rules prohibit the use of artificial noise makers or sound devices.
8. NO RE-ENTRY POLICY: A no-rentry policy exists in the stadium. If you leave the facility, you must purchase a new ticket in order to return to the game. The ticket office closes, however, at halftime.

MCKALE TICKET OFFICE
The main Athletics Department ticket office is located at the south end of McKale Center. Business hours are 9 a.m. to 4:30 p.m., Monday through Friday during basketball season. Information on tickets for all UA athletic events can be obtained by calling 621-CATS (2287). The University is committed to providing wheelchair access and wheelchair accessible seating areas.

WILL-CALL/ASSISTANCE OFFICE
Will call is located on the South end of McKale Center, street level, at the McKale Ticket Office.

LOST AND FOUND
Articles will be left at McKale, room 227, or at UAPD at 1852 E. 1st St. on campus. Call the Event Management Office at 621-4694 for retrieval of lost items.

RESTROOMS
Upper Concourse: Behind sections 1, 5, 14 and 20. Street Level Concourse: Through tunnels near Sections 6 and 18, to the left. Also through tunnels near Sections 12 and 24, to the right. Arena Level: Through exits at Sections 6 and 11.

PUBLIC PAY TELEPHONES
Located on the upper concourse behind Sections 2 and 15, and outside of McKale Center next to the McKale Ticket Office.

FIRST AID
Located in McKale Center Room 329, behind section 9 on the upper concourse. Also located at the arena floor level near Section 11.

POLICE HEADQUARTERS
Located behind the scorers' table, near the Arizona team bench.

PUBLIC ADDRESS
No personal announcements will be made over the public address system. Public service announcement questions may be directed to the Athletics Marketing and Corporate Sales Office, at (520) 621-8081.

The opportunity to purchase or renew season tickets is not a property right, but rather a privilege that may be revoked by ICA. Renewal is generally offered to season ticket holders for the same seating that was held the previous year.

ACCOUNT HOLDER PRIVILEGES
Account holder: The account holder is the customer whose name appears on the first name line in our computer ticketing system. Business: Business accounts must be placed with the company name on the first line, with the individual representative listed on the second (care of) line. The business is the account holder regardless of whose name appears on the second name line. Individual: If an individual's name appears on the first name line, that person is the account holder. Gifts: Gifts and priority seating payments are attributed to the entity making the gift, unless otherwise specified by the donor. Priority seating payment must be entered into the account with season tickets, while unrestricted gifts can be made on behalf of another person (at donor's request), but this must be designated in writing when the gift is tendered.

TRANSFER OF RENEWAL PRIVILEGES
Season ticket renewal privileges may only be transferred in the circumstances outlined below or at the discretion of the Athletics Director. This policy will be reviewed on an annual basis and may be modified or discontinued at any time.

Death:
Accumulated priority points may be transferred to the surviving spouse with written notification to ICA. ICA will consider offering season ticket renewal privileges to the surviving spouse. In the event there is no surviving spouse, ICA will reassign the tickets. With regard to life passes in basketball, the surviving spouse will automatically have the opportunity to purchase the tickets at full price, including the priority seating fee, if applicable.

Divorce/Dissolution:
Accumulated priority points will not be transferred in the case of divorce or dissolution. ICA will consider offering season ticket renewal privileges to the spouse of the account holder, if so ordered by a decree of dissolution. ICA requires a copy of the decree to process the transfer.

Spouse:
Accumulated priority points may be transferred to the spouse with notarized written authorization from the account holder. ICA will consider offering season ticket renewal privileges to the spouse.

Business:
Accumulated priority points may be transferred from an individual to a business if the individual account holder notifies ICA in writing. Accumulated priority points may also be transferred from a business to an individual if the owner(s)/board of directors notifies ICA in writing that the individual should be the account holder. ICA will consider offering season ticket renewal privileges to the new account holder in either instance.

Immediate Family:
Accumulated priority points will not be transferred to immediate family (defined as parents or children of the account holder). ICA will consider offering season ticket renewal privileges to immediate family members. ICA must be notified in writing and requires a copy of a legal document (birth certificate or driver's license) before considering the transfer.

RIGHT TO CHANGE OR CANCEL
ICA reserves the right to cancel all or any part of an order and refund accordingly. Cashing checks and processing orders is not necessarily a guarantee that orders will be filled. ICA also reserves the right to reassign tickets without prior notice, at the discretion of the Athletics Director. Tickets for which payment has not been received by the date specified on renewal invoice are subject to cancellation.

INVALID TICKETS
Tickets not purchased directly from the University of Arizona are not guaranteed to be valid. Persons admitted with invalid tickets may be removed from the arena.

ADDRESS CHANGES
It is the account holder's responsibility to inform the McKale Ticket Office of any change of address. No address may be changed without written notification from the account holder.

LOST TICKET POLICY
As a service to season ticket holders, duplication vouchers for tickets can be obtained in the McKale Ticket Office starting the Monday prior to the day of the game. A $10.00 nonrefundable fee must be paid at the time the duplicates are issued. On the day of the game, starting 1?˝ hours before game time, a season ticket holder who has misplaced their ticket, may go to the Will Call Office at the McKale Ticket Office. A duplication voucher will be provided after verification of the season tickets. The $10.00 nonrefundable charge must be paid at that time. Note: Duplications will be issued only to season ticket holders. Individual game and student tickets will not be duplicated.

NCAA COMPLIANCE INFORMATION
As a representative of Arizona Athletics the NCAA mandates that we notify you that your benefits and privileges may be withheld if you violate NCAA regulations. Benefits and privileges may include, but are not limited to, tickets, ticket renewal privileges, priority point accumulation, advertising, parking and recognition.

PROMOTIONAL/ADVERTISING TICKET USAGE
Official University of Arizona game tickets may not be used for promotional or advertising purposes, including, but not limited to, contests, prizes, or sweepstakes without the express written consent of the Athletics Director. For information call the Marketing and Corporate Sales Office at (520) 621-8081. FUND-RAISING TICKET USAGE Official University of Arizona game tickets may not be used for fund-raising purposes, including, but not limited to, raffles, auctions, or door prizes without the express written consent of the Public Relations and Special Events Office. For information call 621-6133, ext.5.