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MCKALE CENTER/MEN'S BASKETBALL POLICIES & PROCEDURES

  • All seats are reserved and each individual, including children three years and older, should sit in the seat for which he/she holds the ticket. To aid in the effort, we employ arena crew members who can give assistance in seat location and other services patrons might require.
  • No one is allowed on the court at any time without proper credentials.
  • Only personal-sized, collapsible, forearm-length umbrellas are permitted. No beach umbrellas or golf type umbrellas are allowed.
  • NO CONTAINERS ADMITTED. NO LARGE BAGS, BACKPACKS, or PARCELS permitted. ALL PERSONAL ITEMS SUBJECT TO SEARCH. The University of Arizona policy prohibits bringing beverage and food containers into McKale Center. If patrons do bring food or beverage containers including thermos bottles, bottles, cans, canteens, or bags containing food, they will be asked to dispose of them at the gate, or return them to their car. Patrons carrying small bags or handbags will be asked by University personnel to open them for inspection.

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  • It is unlawful for a person to consume spirituous liquor from a broken package in a public place, thoroughfare or gathering (ARS Section 4-244).
  • Should patrons experience any discomfort because of the actions of others and wish to seek relief from the same, please report the incident to the closest crew member. The crew member will then seek assistance to alleviate the problem.
  • NCAA rules prohibit the use of artificial noise makers or sound devices.
  • NO RE-ENTRY POLICY: A no-rentry policy exists in the arena. If you leave the facility, you must purchase a new ticket in order to return to the game. The ticket office closes, however, at halftime.

MCKALE TICKET OFFICE

The main Athletics Department ticket office is located at the south end of McKale Center. Business hours are 9 a.m. to 5:00 p.m., Monday through Friday during basketball season. NOTE: On game days, the ticket office opens 90 minutes prior to tip-off. Information on tickets for all UA athletic events can be obtained by calling 621-CATS (2287) or visiting arizonaathletics.com. The University is committed to providing wheelchair access and wheelchair accessible seating areas.

WILL-CALL/ASSISTANCE OFFICE

Will call is located on the South end of McKale Center, street level, at the McKale Ticket Office.

LOST AND FOUND

Articles will be left at McKale Center, room 229, or at UAPD at 1852 E. 1st St. on campus. Call the Event Management Office at 621-4694 for retrieval of lost items.

RESTROOMS

Upper Concourse: Behind sections 1, 5, 16 and 20, sections 101 and 115.

Street Level Concourse: Through tunnels near Sections 6 and 18, to the left. Also through tunnels near Sections 12 and 24, to the right.

Arena Level: Left through tunnel at Section 18.

First Aid

Located in McKale Center Room 320, behind section 9 on the upper concourse. Also located in room 206 to the right through the northwest tunnel.

Police Headquarters

Located behind the scorers’ table, near the Arizona team bench.

Public Address

No personal announcements will be made over the public address system. Public service announcement questions may be directed to the Athletics Marketing and Corporate Sales Office, at 621-8081.

Media Center

Press operations are situated on the first floor (court level) of McKale Centerin in the Communication Services department (Room 106). Credentialed personnel will have access through the northeast ground-level media entrance and opens 90 minutes prior to tip-off.

EMERGENCIES

Call 621-UAPD(8273)

In the event of an emergency or arena evacuation, please listen to the PA for directions.

CLEAR BAG + OTHER POLICIES

Arizona Athletics has instituted a clear bag policy for all of its venues. The policy limits the size and type of bags that may be brought into our venues. The following is a list of bags that will be accepted for entry:

  • Bags that are clear plastic or vinyl and do not exceed 12” x 6” x 12”
  • One-gallon clear plastic freezer bags (Ziploc bag or similar)
  • Small clutch bags, approximately the size of a hand, after being searched
  • Exceptions will be made for medically necessary items after proper inspection, including but not limited to oxygen tanks, diabetes kits, allergy pens, etc.

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